Narmi's support application centralizes all of your digital support touchpoints. Respond to secure messages and emails all within the same interface.
Supercharge your staff by giving them the ability to quickly respond to common inquiries while still providing their own personal touch.
Narmi's customer relationship management (CRM) functionality allows staff to seamlessly serve your users. The next time a user calls, chats, or emails, staff members will know exactly what issues the user has experienced in the past.
A shared support email inbox can be hard to manage. Often times, support staff will spend valuable time working on the same issue. Or even worse, they will provide conflicting information. Narmi's support application eliminates these problems.